FAQ
FAQ for Fulfillment
Do you offer any integrations with e-commerce platforms?
Yes, we integrate with popular e-commerce platforms like Shopify. This integrations help streamline order processing and make it easy to sync your inventory.
What are your storage fees?
Storage fees are based on the amount of space your clothing inventory occupies in our warehouse. Fees vary depending on the volume and duration of storage.
What is the turnaround time for order fulfillment?
Order fulfillment typically takes 1-2 business days, depending on the volume of orders and the complexity of the order. You will receive tracking information once the order has been shipped.
How are shipping costs determined?
Shipping costs are based on factors such as package weight, dimensions, destination, and the selected shipping carrier. We offer a variety of shipping options to suit different budgets and timelines.
FAQ for Embroidery/Screen Print
What products can you print on?
We can embroider on a wide variety of products including t-shirts, polos, hats, jackets, hoodies, tote bags, aprons, blankets, and more. If you're unsure about a particular item, feel free to ask!
Can you provide the blanks?
Yes, we can provide a variety of blank products for you or you can also provide your own products for production.
How do I place an order?
You can place an order by contacting us through our website, email, or phone. Our team will guide you through the design, pricing, and product selection process to ensure a smooth experience.
How long will it take to complete my order?
The turnaround time depends on the size of your order and complexity of the design. Typically, orders are completed within 7-10 business days. Larger or more complex orders may take longer, but we’ll always provide an estimated timeline.
What is the minimum order requirement?
Typically, there is a minimum order of 12 items per design for screen printing. There is no minimum order for standard embroidery on large or bulk orders, we recommend placing a minimum of 12 items per design to ensure cost-effectiveness
FAQ for Website/Graphics
Can you help with website content creation?
Yes, we offer photography and imaging services. We work closely with you to develop content that aligns with your brand and engages your audience.
Do you design websites for all types of businesses?
Yes, we work with a wide range of industries, including small businesses, e-commerce stores, non-profits, corporate companies, and personal portfolios. No matter the industry, we can tailor the design to suit your specific goals.
Can you help with branding or logo design?
Yes, we offer branding services including logo design, brand identity, color schemes, and typography. We can create a cohesive brand identity that aligns with your website and overall vision.
How long will it take to design my website?
The timeline for a website depends on the size and complexity of the project. A basic website may take 4-6 weeks to complete, while more complex websites (e-commerce, custom functionality) can take several months. We’ll provide you with a timeline after assessing your project.
How long does it take to complete a design project?
The timeline depends on the size and complexity of the project. For example, a logo design might take 1-2 weeks, while a full branding package could take 3-6 weeks. We’ll provide a timeline based on your specific project requirements.
How much does it cost to design a website?
The cost of designing a website varies depending on the complexity of the project, the number of pages, the features required, and the design specifications. We provide customized quotes based on your specific needs after discussing your project.
Will I own the rights to my design?
Yes, once the final design is completed and paid for, you will own the full rights to it. This means you can use the design as you see fit, including for commercial purposes.
What is your payment process?
We typically require a deposit upfront (usually 50%) before starting a project, with the balance due upon completion. We accept payments through various methods, including credit cards, bank transfers, and online payment systems.